Heatherlea Clinic Privacy Policy

This Privacy Policy explains how Heatherlea Clinic (“we,” “us,” or “our”) collects, uses, and discloses information about you when you visit our website, use our services, or interact with us. We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

We may collect the following types of information:

Personal Information: This includes your name, contact information (such as email address and phone number), date of birth, medical history, and payment information. We collect this information when you book an appointment, create an account, subscribe to our newsletter, or otherwise interact with us.
Website Usage Information: We may collect information about how you use our website, including your IP address, browser type, device type, pages visited, and time spent on each page. We use cookies and similar technologies to collect this information.
Communication Information: If you contact us via email, phone, or social media, we may collect information about your communication, including the content of your message and our response.

How We Use Your Information

We may use your information for the following purposes:

To provide and improve our services: This includes scheduling appointments, processing payments, providing customer support, and personalizing your experience.
To communicate with you: We may send you emails or SMS messages about upcoming appointments, special offers, or other news and updates. You can opt out of these communications at any time.
To comply with legal obligations: We may need to use your information to comply with applicable laws and regulations, such as those relating to health records or financial transactions.
To protect our rights and interests: We may use your information to prevent fraud, enforce our terms and conditions, or protect our legal rights.

How We Share Your Information

We may share your information with the following parties:

Service providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, email providers, and marketing partners.
Legal authorities: We may disclose your information if required by law or in response to a valid legal request.
Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Rectification: You can request that we correct any inaccuracies in your personal information.
Erasure: You can request that we delete your personal information in certain circumstances.
Restriction of processing: You can request that we restrict the processing of your personal information in certain circumstances.
Data portability: You can request that we transfer your personal information to another controller in a structured, commonly used, and machine-readable format.
Objection: You can object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at [email protected].

Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or through a notice on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].